VZR Garant Our financial protection for consumers

The combination of travel services offered on this website constitutes a package according to the Package Travel Directive (EU) 2015/2302. This entitles you to all the rights under EU law that apply to package travel. Active on Holiday utilizes VZR Garant, a recognised guarantee scheme to comply with the legally required guarantee.

If Active on Holiday becomes financially insolvent before the completion of your booking, VZR Garant will, depending on the circumstances, ensure that you receive a refund for your booking, can proceed with your booking, or are repatriated. You can find the terms and conditions of the guarantee scheme on VZR Garant's website (www.vzr-garant.nl/en).

By doing this, Active on Holiday has safeguarded itself in case of insolvency through VZR Garant. If services are not provided due to Active on Holiday's insolvency, you can contact VZR Garant, located at Torenallee 20, 5617 BC in Eindhoven, the Netherlands, via info@vzr-garant.nl or +31 (0)85 13 07 630.

You can verify Active on Holiday's membership status on the participants' page of the VZR Garant website. The VZR Garant guarantee applies within the Guarantee Scheme's boundaries (available on the VZR Garant website). In the Guarantee Scheme, you can find detailed information about the VZR Garant guarantee and the specifics of this coverage cover (travel) offers.

Important: UK and non-EU consumers are protected under the VZR Garant scheme too.